Information systems are the backbone of businesses nowadays, but for a variety of reasons, the development, operations and maintenance of such systems is increasingly difficult for corporations to manage in-house. SCSK USA Inc. has extensive experience in supporting corporations as an IT outsourcing partner. Whether you require assistance with select applications, network components or would like to outsource your total IT operations, SCSK USA Inc. can help. SCSK USA Inc.'s bilingual IT Support staff can provide support in both Japanese and English to customers. Our core business is IT. Let us leverage our core skills for your advantage so that you can focus on your core business while also realizing the cost benefits of an outsourcing arrangement.
Outsourcing
Business Process Outsourcing is the outsourcing of non-core functions to achieve more cost effective operations and maximize the utilization of human capital.
Application and network monitoring, maintenance and operations services keep your critical systems running.
We provide hosting and ASP services for business critical servers on-site at SCSK USA Inc. facilities and through other partnered third-party data center operations.
Help Desk
Our Japanese/English bilingual IT Help Desk provides end-users with support and solutions to a variety of network and application-related inquiries.
When end-users experience trouble with their computers, we can troubleshoot remotely, or send an experienced technician on-site to resolve the problems.
In efforts to reduce the time end-users use to submit and resolve inquiries, we log and analyze all inquiries to provide solutions quicker and develop FAQ's that user's can view for themselves.
